Hi,
Wanting to teach myself how to use ArcGIS, I had my Lt. order me a brand new copy of the book GIS Tutorial for Crime Analysis (http://www.amazon.com/dp/158948214X/...332200_TE_item) that states it comes with a 180 Day Free Trial. Well, I downloaded the software, created an account, and made sure the settings were on single use desktop, everything was going smoothly. However, when I attempt to authorize with the code given in the back of the book, I get an error message.
The books was purchased brand new. I can provide the receipt from Amazon stating so, if needed. Why won't my code work? Can I get a new one? If so, I don't want a 60-day code after I had my department pay for a 180-day one.
Thanks for any help you can provide.
Wanting to teach myself how to use ArcGIS, I had my Lt. order me a brand new copy of the book GIS Tutorial for Crime Analysis (http://www.amazon.com/dp/158948214X/...332200_TE_item) that states it comes with a 180 Day Free Trial. Well, I downloaded the software, created an account, and made sure the settings were on single use desktop, everything was going smoothly. However, when I attempt to authorize with the code given in the back of the book, I get an error message.
The books was purchased brand new. I can provide the receipt from Amazon stating so, if needed. Why won't my code work? Can I get a new one? If so, I don't want a 60-day code after I had my department pay for a 180-day one.
Thanks for any help you can provide.