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License Manager 10.2 - Status code 58 from ARCGIS daemon

November 2, 2013, 7:09 am
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I installed License Manager 10.2 on the same (Windows XP) machine as my ArcGIS Desktop 10.2, since I was provided a concurrent use (.prvs) license file. Now, when I boot, the machine is hung at "applying computer settings" for several minutes before completing the boot. From the log (excerpt below), it appears that this is caused by the ARCGIS daemon waiting for a timeout and then exiting with an "unknown" status code 58. Can someone explain what might be causing this?

Note that, although this seems to prevent the license server from starting properly during boot, it DOES start manually if I go into License Server Administrator and click on the START button after Windows completes its startup. This, along with the fact that the License Manager is on the same machine as ArcGIS Desktop suggests to me that ports are not the issue.

Any ideas on what might be causing this?

SERVICE.TXT file (not modified since LM install):

SERVER this_host ANY
VENDOR ARCGIS
INCREMENT ACT ARCGIS 1 permanent 1 etc.

Excerpt from LMGRD9.LOG file:

12:02:03 (lmgrd) lmgrd tcp-port 27000
12:02:03 (lmgrd) Starting vendor daemons...
12:02:03 (lmgrd) Started ARCGIS (pid 280)
12:02:18 (ARCGIS) FlexNet Licensing version v11.11.1.0 build 116574 i86_n3
12:07:03 (lmgrd) ARCGIS exited with status 58 () <==NOTE FIVE MINUTE GAP, SUGGESTING A TIMEOUT
12:07:03 (lmgrd) Since this is an unknown status, license server
12:07:03 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
12:07:03 (lmgrd) EXITING DUE TO SIGNAL 1

Also, is there a way to allow different users of this machine to access the ArcGIS concurrent license (i.e. use ArcGIS Desktop, when the license is held by the License Manager on the same machine) without giving administrator rights to each user?

Thanks very much for any insight you can provide!
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Silently Uninstall Python 2.6 Along with ArcGIS v10.0

November 7, 2013, 5:28 am
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I have created silent uninstalls for several versions of ArcMap and python. In the past I needed to have a separate uninstall call for python after uninstalling ArcMap. While testing the uninstall of ArcMap v10.0 and python 2.6, it appears that python 2.6 is being uninstalled along with the ArcMap installation. This is different than in the past (actually much better), but I want to confirm that this is expected behavior and I am not leaving behind remnants of python 2.6 that would interfere with the install of python 2.7 that comes with ArcMap v10.2.

Any feedback on anyone's experience in this area is greatly appreciated.
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Trial Desktop - cannot get the authorization key via mail

November 8, 2013, 1:23 am
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I downloaded and installed the latest (10.2) version of ArcGIS Desktop trial. After installing I had to authorize it. I cannot get the key via mail, or via any other annabled way. In this topic it is said, the bug is been fixed. So what's the problem?
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Uninstall tool keeps detecting 10.0 license, and gives me a 1606 error on removal

November 8, 2013, 2:24 am
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Hi.

I know this isn't a new topic--but I've read all of the threads about a dozen times (and tried several workarounds) and after about 3 days of this I could use some help.

I'm trying to install either 10.1 via my institution's license, or the 60-day trial of 10.2 (doesn't matter which--just something). ArcGIS installs ok, but I can't get the license manager to install because it is detecting 10.0 on there. I uninstalled using the windows uninstaller, then searched on all of the License10.0 and Desktop10.0 entries in the registry and removed those, so I can't see any flagrant references to 10.0 anymore.

I should mention that there were some computer problems caused by some malware last week that ended up deleting a large portion of my data files, so that's when the trouble started--although things seem to be working properly now (with the exception of this ArcGIS issue.)

I'm near the breaking point and may just blow away the system and reinstall windows and everything from scratch--but if I can avoid that it would be preferable!

Any help would be appreciated.

--s
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License Manager 10 to 10.2 Upgrade

November 8, 2013, 1:56 pm
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We are looking to do an enterprise deploy with only a couple of our desktop users to 10.2 from 10.0 and wondering if a Desktop 10.0 machine won't notice or if they will have to be redirected to a new 10.2 License Manager version on the same computer. If so, is there any processes that we may have insert to redirect 10.0s to a new version.
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ArcGIS 10.2 Install Problem running Parallels on Mac with Windows 7

November 11, 2013, 1:27 am
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Hello
I'm experiencing an issue installing ArcGIS 10.2.
I am running Parallels on Mac with Windows 7.
.NET 3.5 verification has been completed. I've run through the suggestions made here: http://blogs.msdn.com/b/astebner/arc...3/8999004.aspx

I mount the .iso file via Parallels > Devices > CD/DVD1 > ArcGIS_Desktop_102_134924.iso.
This opens the Run ESRI.exe AutoPlay window, which I select (see below)
Attachment 28995

Here is a screenshot of the ArcGIS for Desktop window I am presented with once I have mounted the
.iso file and attempted to run the ESRI.exe file

Attachment 28994

When I click Setup on the Quick Start Guide, nothing happens, and I have no idea why...

$750 million in small, unmarked bills for anyone that can solve this...

Thanks
Elliot
Attached Thumbnails
Click image for larger version Name: Screen Shot 2013-11-11 at 5.21.08 PM.png‎ Views: N/A Size: 60.7 KB ID: 28994   Click image for larger version Name: Screen Shot 2013-11-11 at 7.10.22 PM.png‎ Views: N/A Size: 36.0 KB ID: 28995  
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how to join license files ?

November 12, 2013, 12:33 am
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Hi all,

I have a rather dumb question... how can i integrate many license files into one so that I can pool all the licenses into 1 server. I have arcgis desktop 10.1 with various levels, Basic, Standard and Advanced. And I want to integrate the ECP files into 1 file so that i can put it in one server.
If this is possible, how can i do it ?

thanks
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Extracting ArcGIS for Desktop .iso file

November 12, 2013, 9:15 pm
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Hello,

I am attempting to install ArcGIS for Desktop 10.2 using Parallels on a Mac.
In the Windows 7 VM, I am using 7-Zip to extract the downloaded .iso file.
It gets stuck on 99% multiple Data Errors.
Attachment 29070
Has anyone had the same issue, or knows how to solve this?

Many thanks

Elliot
Attached Thumbnails
Click image for larger version Name: Screen Shot 2013-11-13 at 12.53.47 PM.jpg‎ Views: N/A Size: 107.7 KB ID: 29070  
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Exclude_Borrow in Options File?

November 13, 2013, 4:42 pm
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Is it possible to use the Exclude_Borrow a feature for all users?

I need to exclude 1 to 2 extensions from all users as an example hope to exclude all users from borrowing the Data Interop extension.

Any suggestions is appreciated.

Thank you
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ArcMap 10.1 Student edition crash

November 13, 2013, 5:45 pm
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I was wondering if anyone might be able to point me in the right direction here. ArcMap 10.1 (Desktop Advanced, student edition) keeps crashing when I attempt to use ArcToolbox extensions. It won't even let me send crash reports ("An error occurred with the error report")! I'm running ArcGIS on a VM (Windows 7 guest on an OS X host). Any ideas? I haven't tried reinstalling yet, as I'm not sure that my original EVA number will still work since I've already installed it.
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problem with licensing

November 15, 2013, 1:18 am
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hi,
I just installed Arcmap 10.2 free trial, I followed all the instructions and then when it came to licensing I put in the code I got but it wouldn't license it and said "licensing failed".
The second time I tried it I got an error message "Authorization denied because request would exceeded max copies for the following authorization number: XXXXXXXX"
so now I don't have access to the software and don't have a working key
what do I do?
thank you.
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Arc GIS 10.2 Desktop instructions don't match wizard screens

November 18, 2013, 7:21 am
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I did follow the instructions (see below) and now have the software, but the instructions above are not complete and the wizard has 2 extra screens that ask unclear information.

For example I had to register online, which I did with my HOME address. Yet the screen of eth wozard asks for my department and the address. It was not clear do I put my home address (which I did) or my departmental address). I think you need to test this better so that the instructions match what you see for version 10.2.

The instructions here talk about Net 3.5 yet there are 3 later versions of .net on the microsoft site, Why not build the software to work with those versions too? And at the same time update the installation files?

Marcus Petz

INSTRUCTIONS as sent today:

Dear Marcus Petz,

Please follow the steps below to download and install ArcGIS 10.2 for Desktop.

Uninstall any previous versions of ArcGIS that you may already have on your machine. For best results, please download and use the ArcGIS Uninstall Utility below.
Download ArcGIS for Desktop, Microsoft .NET Framework 3.5, and the other files you would like to install. Please note that ArcGIS Data Interoperability, ArcGIS Data Reviewer, and ArcGIS Workflow Manager require ArcGIS for Desktop.
When downloading with the Esri Download Manager, you can select and download multiple products. However, only one product should be launched at a time when the downloads are complete.
Make sure you have write access to your download directory location as well as your ArcGIS installation directory location, and that no one is accessing it.
Install the Microsoft .Net Framework 3.5 Service Pack 1 below.
Install and authorize ArcGIS for Desktop
Select a destination folder to extract the install files to. If you choose, you can automatically launch the setup after the files have been extracted
When prompted, select ArcGIS for Desktop Advanced Single Use.
When prompted, accept the default, I do not wish to authorize any extensions at this time. The extensions will be authorized automatically.
Enter your authorization number: EVA672873064.
Assistance, FAQs, and support for the ArcGIS 10.2 for Desktop trial software are available on the online resources page.

Please save this e-mail for future reference.

Thank you,
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Error 1935 installing ArcGIS 10.2

November 24, 2013, 9:46 pm
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I am having problems installing ArcGIS 10.2. Every time I try to install I get the following error:

"Error 1935: An error occurred during the installation fo the assembly component. {943B542A-A22E-38EB-885D-52C90B865DDA}. HRESULT: 0x8007054F."

Running Windows 7 Professional 64-bit SP1 on a Sony VGN-FW351J laptop

I have been researching this error on the ArcGIS Resource Forums and the broader internet for the past few days. The best answer I have found is here:

http://forums.arcgis.com/threads/165...-error-1935/#6

I have followed all the steps listed:

1. Added DWORD 0xffffffff to registry
2. SFC /SCANNOW finds no errors
3. Oddly, I cannot install MSXML4 sp3 either... get this error:

"An error occurred during the installation fo the assembly component. {74974F83-779E-3983-D6B9ABF34537}. HRESULT: 0x8007054F."

Note that the HRESULT is the same, just no Error 1935.

4. Results of Stebner's .NET Framework Setup Verification Tool:

.NET Framework 2.0 SP2 - Product Verification Succeeded
.NET Framework 3.0 SP2 - Product Verification Succeeded
.NET Framework 3.5 SP1 - Product Verification Succeeded
.NET Framework 4 Client - Product Verification Succeeded
.NET Framework 4 Full - Product Verification Succeeded
.NET Framework 4.5 - Product Verification Succeeded

So no issues there.

5. Try to install ArcGIS from the ESRI.exe running as Administrator from both a mounted ISO and a DVD result in the same 1935 Error.

I have uninstalled any and all non-required software, including Visual Studio Professional 2005 and 2008, and run CCleaner against the registry and cleaned up all the junk left behind.

Have tried the clean boot option as described here:

http://forums.arcgis.com/threads/919...istry-edit/#10

I have had every version of Arc from 9.2 to 10.1 on this machine with no issues. I've installed 10.2 on the same OS at work with no issues. Running out of ideas. Any help would be appreciated. Thanks...
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License Manager 10.1 on RHEL 6.4 - "Unsuccessful registry import"

November 25, 2013, 10:45 am
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[MiscUtils][logError] Description: CheckForRegistrationErrors
[MiscUtils][logError] Error: Unsuccessful registry import found in logfile /app/arcgis/license10.1/.Setup/LicenseManager_registration.log. Ensure that all system requirements and prerequisites have been met before reinstalling. Please contact ESRI Support for any further assistance.

Other than these pages, where are the requirements listed for License Manager 10.1 on Redhat 6.4?

http://support.esri.com/zh-cn/knowle...s/detail/35237

http://resources.arcgis.com/en/help/...0000072000000/
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Error 1911

November 25, 2013, 10:57 am
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I'm trying to install ArcGis 10.2 for desktop on my laptop running windows 8. I always get the error "could not register type library for file C:\windows\system\32\msxml4.dll. Anyone know how to fix this?
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Student with version 10.1- all sorts of errors

November 26, 2013, 12:52 am
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Hello,

I have a student license for ArcGIS version 10.1 and I am also using the 3D analyst extension. I've been consistently having problems with a few tools (using dissolve for a large # of objects fails and causes the program to freeze, trying to use 'add surface information' creates an empty output, etc) and I see that all of my problems were addressed in 10.2 (http://downloads.esri.com/support/do...ressedList.pdf).

I have no customer care account since I have a student version. I don't think I can get version 10.2 now that I have version 10.1. How can I get these tools working?!
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"ArcGIS encountered a serious application error" problem

November 27, 2013, 9:18 am
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Hi,

I need to perform regression analysis for some data. Whenever I use Ordinary Least Squares (OLS) tool (spatial statistics tools>Modeling spatial relationships>Ordinary Least squares), initially the tool works fine and generates corresponding output. But after generating output, when I close the OLS process window, there appears an error message "arcgis encountered a serious application error and needs to close" and application get closed. I searched this error on google and came to know that this might be due to file permissions. I couldn't figure this out much as data file on my laptop in .csv file format have full access rights. Is there any solution except re-installing the software? I am using ArcGIS v10.1 on windows 8 (64-bit machine).

Need help!

Jibran
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10.2 Trial Offline Installation

November 28, 2013, 5:52 am
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Hi

I have downloaded and installed the 10.2 trial. I followed the install instructions as per the email that contained my activation code
Quote:
Once the ArcGIS 10.2 for Desktop software download is complete, extract the installation files to a destination folder of your choosing. If you prefer, you can automatically launch the setup after the files have been extracted.
When prompted, select ArcGIS for Desktop Advanced (ArcInfo) Single Use. Click Authorize Now.
On the Authorization Options dialog, check the 'I have installed my software and need to authorize it' option and click Next.
Enter your authorization number: xxxxxxxxx, and click Next.
On the Authorize Software Extensions dialog, select 'I do not want to authorize any extensions at this time' and click Next. (Ten ArcGIS for Desktop extensions are automatically authorized with ArcGIS for Desktop Advanced (ArcInfo) Single Use, and therefore it is not necessary to authorize extensions at this step).
However, during my activation sequence it asks me to activate via internet or email
The machine I am installing it on has no access to the internet. Is there any way I can resolve this?
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ArcInfo single user student's license, how to find the authorization code?

November 29, 2013, 4:11 am
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Hi,

I had installed an ArcInfo single user one year student's license on my laptop. I had done this about two months back. Now, something is wrong with my Windows 7 operating system, and I will have to reinstall the whole operating system. This means that I will lose all my software including ArcGIS. I have three one year evaluation CDs, and all of them are used. I don't remember which one I used for the last installation, and so, I do not know the correct license number too (starting with EVA....). My questions are -

1. Can I reinstall the ArcInfo single user one year student's license on my laptop after reinstalling the Windows 7 again since it has ten months of usage left?

2. Is there a way to know the license number (that is authorization code starting with EVA..) of the Arcinfo which is installed in my computer now? I tried going into ArcGIS administrator but couldn't find it.

Please let me know the answers to these questions. Thanks in advance.

Tilottama Ghosh
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can i use sql server 2008R2 instaed of express?

November 30, 2013, 8:56 am
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Hi,

I've just installed arcGIS 10.2 on a machine with sqlserver 2008R2 already on there. I also installed the arcGIS tutorial files. When I try to connect to my database server (localhost\MSSQLSERVER) I get an error

"Cannot connect to database server Failed to connect to database server"

I'm running everything as administrator and I'm logged in as administrator Do I need to set up access for arcGIS to SQL server inanyway or does it only work with sql express?

Thanks,
Dan
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